Our orders come with a 21 day “no quibble” returns period which allows you to return all or part of your order for a full refund should not be satisfied with your purchase. Personalised products are excluded from our refund policy.
Your order will include a returns note, however for further instructions please view our 21 day return policy. If you no longer have your returns note please include a covering letter with your order number, name, address and reason for the return.
We would advise using a tracked and insured delivery service to ensure a safe return, please keep hold of your proof of postage until you have received your refund. Please note that we are unable to cover the postage cost of returns.