There is a problem with my delivery, what should I do? 02 September 2020 08:43 Updated If there is a problem with the delivery of your order, please contact our Customer Service Team who will be happy to help. Related articles When should I expect to receive my tracking information? How can I get in touch with your customer care team? Which carriers do you use? Is a signature required for my parcel upon delivery? I missed my delivery, what happens next?