Orders, Delivery & Tracking

ORDERS

• Can I cancel or amend my order?

PAYMENT & SECURITY

• IS IT SAFE TO ENTER MY CARD NUMBER ONLINE?
• SECURE PAYMENTS
• Does my order go through any security processes?
• WHICH PAYMENT TYPES DO YOU ACCEPT?
• My order is in review – what does this mean?

DELIVERY

• Business Days & Holidays
• Canada Shipping
• US Standard Shipping
• What are your delivery times during the Black Friday sale?
• Do you ship outside of the US?
• Which carriers do you use?

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PROMOTIONS

• What are the terms and conditions of your promotions?
• Can I use my promotional code with another offer?
• I am seeing a message that says my code is invalid, what does this mean?
• Do you offer a student discount?
• How do I use my promotion code?
• Do you advise in advance of your promotions?

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